Frequently Asked
Questions
Answers to the
questions editors
actually ask.
Quick answers to questions on matching, coverage, integrity, integration, etc. Use the Use the search to jump to anything specific. If it's not here, the editorial team will answer directly. search to jump to anything specific. If your question wasn’t answered here, our team team will answer directly.
19 / 19 questions
·
— Category
Matching and semantics
How is this different from a keyword search?
A keyword search returns
reviewers whose profile strings match yours. Reviewer Select extracts the underlying
concepts from your abstract — methods, models, biological systems, instruments — and matches
them against a 1024-dimensional vector space of reviewer expertise. The result: adjacent specialists,
methodological fits, and interdisciplinary matches you would never surface with boolean logic.
What model powers concept extraction?
A transformer language model
fine-tuned on academic literature across STM disciplines. It returns two structured outputs per
manuscript: subject areas (broad disciplines) and
weighted concepts (0.00–1.00 importance scores).
Both feed directly into ranking — editors can review and refine concepts before search runs.
What's the role of the Milvus vector database?
Milvus stores the article and
concept embeddings as indexed vectors (IVF_FLAT + HNSW hybrid). Approximate-nearest-neighbour search
returns the most semantically aligned articles in under 200 ms across 8.4 M reviewer vectors — fast
enough for an interactive editorial workflow.
Can I edit the extracted concepts before running search?
Yes — and you should.
Concepts can be removed, re-weighted, or added (free text or curated taxonomy). The quality of
extraction
directly determines the quality of matching, and the editor is always in the loop. Edits also feed back
into
your journal's preference model over time.
What's the typical end-to-end latency?
From the time the abstract is
pasted to when a ranked, evidence-backed shortlist is displayed: under 60 s. Concept extraction averages
2–4 s, vector search runs in ~200 ms, and reviewer aggregation + scoring completes within 30 s for
typical query sizes. The editor’s review of concepts is the only step that varies..
— Category
Coverage and reviewer pool
Does Reviewer Select handle interdisciplinary manuscripts?
Remarkably well. Concepts are first extracted independent of any single
ontology, then resolved against a multi-discipline vector index. For a manuscript spanning two or three
fields, you receive distinct reviewer clusters — one for each disciplinary lens — so you can compose a
panel that covers every angle of the work.
What if the reviewer I expected doesn't appear in the search results?
Add them by ORCID, DOI, or
full name and inspect their concept overlap directly. If the overlap is genuinely thin, the panel shows
why and suggests adjacent reviewers from the same citation neighborhood. Section 7 of the results view
(View Unmatched Results) lists articles below the threshold for further diagnostics.
How updated is the reviewer index?
Reviewer profiles are
re-embedded from indexed publications and pre-prints on a weekly basis. New ORCID records and recently
published authors enter the pool within 7 days of indexing. For your own reviewer database, the
ingestion runs nightly via the integration API.
Which languages and disciplines are supported?
Concept extraction supports
60+ languages and all major STM disciplines as well as humanities and the social sciences. The vector
index spans 8.4 M reviewers across 220+ disciplinary clusters. Manuscripts in non-English languages are
matched against multilingual embeddings — no need to translate beforehand.
— Category
Integrity and ethics
Does ranking factor in seniority or prestige?
Optionally, and only as a
tunable input. Never as a hidden weight.
Editors can configure a seniority floor (e.g. post-doc and
above) or a prestige weighting tied to journal-level metrics. But the default ranking is concept driven.
Every score breakdown shows exactly what contributed. Institutional
prestige, h-index, career stage, and network proximity never silently influence rank order —
they appear as filterable informational metrics only.
How are conflicts of interest detected?
Through three signals: shared
institutional affiliations within a configurable lookback window (default 3 years), prior co-authorship
(any depth), and declared conflicts of interest from ORCID and PubMed disclosures. Each conflict of
interest surfaces on the reviewer card before the invite, never after. Editors can also upload their own
exclusion lists.
Are retracted papers flagged?
Yes. Reviewer Select is
GDPR-compliant, processes only publicly-available bibliographic data plus what your organization
explicitly uploads. It also supports right-to-erasure requests. Data residency in EU, US, or UK regions
is selectable per tenant. An SOC 2 Type II report available under an NDA.
Is reviewer data handled in compliance with GDPR and ethics policies?
Yes. Reviewer Select is
GDPR-compliant, processes only publicly-available bibliographic data plus what your organisation
explicitly uploads, and supports right-to-erasure requests. Data residency in EU, US, or UK regions is
selectable per tenant. SOC 2 Type II report available under NDA.
Can the model be audited?
Yes. Every score is
decomposable: editors see the contributing concepts, their weights, the matched articles (with DOIs),
and the cosine similarity of each. Every rank change in a session is logged for audit. Enterprise
tenants receive monthly bias and coverage reports across protected demographics.
— Category
Integration and pricing
Which editorial systems can Reviewer Select connect to?
Editorial Manager,
ScholarOne, Editoria, and OJS via native integrations. A REST API + webhooks handle anything else —
shortlist export, invite-status sync, and rank refresh on revisions. The integration guide ships with
sample payloads and a sandbox environment.
Can we use our own reviewer database?
Yes. Upload a CSV/JSON of
internal reviewers, link them to ORCID, and they're embedded alongside the public corpus. You can also
operate in strict mode, where only your reviewers
are returned — public results disabled.
How is Reviewer Select priced?
Subscription by submission
volume, with tiered packages for single journals, mid-size portfolios, and enterprise publishers.
Funding agencies and university research offices have dedicated plans tied to call cycles. Request a
quote with your annual submission count and the team will get back the same day.
Is there a sandbox we can pilot before committing?
A 30-day pilot with one of
your active manuscript queues is standard. The team configures journal-specific policies, ingests your
reviewer pool, and runs side-by-side comparisons against your existing process. No commitment until
pilot review.
What support is included?
Every tenant gets an
editorial success lead who has worked in scholarly publishing. Setup, integration, training, and
quarterly model-review calls are included. Enterprise plans add a 24-hour SLA, a private model fine-tune
option, and on-site workshops.
Nothing found.
Try a broader keyword, or ask the editorial team directly.
— Still curious?
Ask the editorial team directly.
Specific question about your journal portfolio, funding round, or integration stack? The team responds the same business day.
info@reviewerselect.com
replies within one business day